Remoto Playback System Requirements and Compatibility
Discover the essential system requirements and compatibility details necessary for using the Remoto Playback system effectively.
Table of Contents
System Requirements
Playback Desktop (macOS)
Playback Desktop: Organizer/Streaming System Requirements
Minimum Requirements:
- Operating System: macOS Monterey® 12.1 or later (including macOS Tahoe / macOS 26)
- Processor: Intel® core i5 or Apple silicon M1 chip or higher
- RAM: 4 GB
- Disk Space: 1.5 GB needed for installation
- Internet Connection: Required for installation, application use, and streaming
Suggested:
- Operating System: macOS Ventura® 13.1 or later*
- Processor: Intel® Xeon W 8-core or higher; or Apple silicon M1 chip or higher
- Graphics: AMD® Radeon Pro 580X with 8GB of GDDR5 memory or higher
- RAM: 16 GB or higher recommended
- Disk Space: 1.5 GB needed for installation
- Internet Connection: Required for installation, application use and streaming (a hardwired connection is recommended).
Application capture is available for macOS 12.3 and later. For more information, please see Apple's website.
Minimum Application Window Size:
Playback Desktop has a minimum supported window size of 1600×900 pixels and is not responsive to a smaller size. If the app does not fit on your screen, adjust your display resolution in System Settings.
To adjust screen resolution:
- mac: Click the Apple menu > System Settings > Displays. Select your monitor and choose a scaled size from the thumbnail presets. For a precise list of dimensions, turn on "Show all resolutions" and then choose a resolution for that screen that is greater than 1600x900 pixels.
Playback Desktop: Guest Participant System Requirements
Minimum Requirements:
- Operating System: macOS Monterey® 12.1 or later (including macOS Tahoe / macOS 26)
- Processor: Intel® core i5 or Apple silicon M1 chip or higher
- RAM: 4 GB
- Disk Space: 1.5 GB needed for installation
- Internet Connection: Required for installation, application use, and streaming*
Suggested:
- Operating System: macOS Ventura® 13.1 or later
- Processor: Intel® Xeon W 8-core or higher; or Apple silicon M1 chip or higher
- Graphics: AMD® Radeon Pro 580X with 8GB of GDDR5 memory or higher
- RAM: 8 GB or higher recommended
- Disk Space: 1.5 GB needed for installation
- Internet Connection: Required for installation, application use and streaming (a hardwired connection is recommended)*
* While we have tools in place to help with bandwidth issues, it's always recommended to use a hardwired internet connection if available.
Minimum Application Window Size:
Playback Desktop has a minimum supported window size of 1600×900 pixels and is not responsive to a smaller size. If the app does not fit on your screen, adjust your display resolution in System Settings.
To adjust screen resolution:
- mac: Click the Apple menu > System Settings > Displays. Select your monitor and choose a scaled size from the thumbnail presets. For a precise list of dimensions, turn on "Show all resolutions" and then choose a resolution for that screen that is greater than 1600x900 pixels.
Playback Desktop (Windows)
Playback Desktop: Organizer/Streaming System Requirements
Minimum Requirements:
- Operating System: Windows 10 64-bit (21H2) or later
- Processor: Intel Core i5 (8th Gen) / AMD Ryzen 5 or better (quad-core)
- RAM: 16 GB
- Disk Space: 1.5 GB for installation
- Graphics: DirectX 11 compatible GPU with HW H.264 encode (Intel UHD 630 / Iris Xe, or any dedicated GPU). CPU encoding fallback supported.
- Network: Broadband internet connection ~ 10 Mbps upload
- Audio: Windows-compatible audio device (WASAPI)
- .NET Runtime: .NET 6.0 Runtime (included with the installer when required)
Suggested:
- Operating System: Windows 11 (64-bit)
- Processor: Intel Core i7/i9 or AMD Ryzen 7/9 (8+ cores)
- RAM: 32 GB
- Disk: NVMe SSD, 2+ GB free
- Graphics: Dedicated GPU with DX12 + HW H.264/HEVC (NVIDIA RTX 3060 / AMD RX 6600 or newer, 8 GB VRAM) recommended
- Network: Wired Gigabit, 25+ Mbps upload
- Audio: Professional audio interface recommended for low-latency monitoring
Minimum Application Window Size:
Playback Desktop has a minimum supported window size of 1600×900 pixels and is not responsive to a smaller size. If the app does not fit on your screen, adjust your display resolution in System Settings.
To adjust screen resolution:
- Windows 10: Right-click an empty space on your desktop and select Display settings. Scroll down to the Display resolution section and click the drop-down menu to select your desired resolution.
- Windows 11: Right-click an empty space on your desktop, select Display settings, and scroll to the Scale & layout section. Next to Display resolution, select your preferred dimensions from the drop-down menu and click Keep changes to confirm.
Playback Desktop: Guest Participant System Requirements
Minimum Requirements:
- Operating System: Windows 10 64-bit (21H2) or later
- Processor: Intel Core i5 (8th Gen) / AMD Ryzen 5 or better (quad-core)
- RAM: 16 GB
- Disk Space: 1.5 GB for installation
- Graphics: DirectX 11 compatible GPU with HW H.264 encode (Intel UHD 630 / Iris Xe, or any dedicated GPU). CPU encoding fallback supported.
- Network: Broadband internet connection ~ 10 Mbps upload
- Audio: Windows-compatible audio device (WASAPI)
- .NET Runtime: .NET 6.0 Runtime (included with the installer when required)
Suggested:
- Operating System: Windows 11 (64-bit)
- Processor: Intel Core i7/i9 or AMD Ryzen 7/9 (8+ cores)
- RAM: 32 GB
- Disk: NVMe SSD, 2+ GB free
- Graphics: Dedicated GPU with DX12 + HW H.264/HEVC (NVIDIA RTX 3060 / AMD RX 6600 or newer, 8 GB VRAM) recommended
- Network: Wired Gigabit, 25+ Mbps upload
- Audio: Professional audio interface recommended for low-latency monitoring
Minimum Application Window Size:
Playback Desktop has a minimum supported window size of 1600×900 pixels and is not responsive to a smaller size. If the app does not fit on your screen, adjust your display resolution in System Settings.
To adjust screen resolution:
- Windows 10: Right-click an empty space on your desktop and select Display settings. Scroll down to the Display resolution section and click the drop-down menu to select your desired resolution.
- Windows 11: Right-click an empty space on your desktop, select Display settings, and scroll to the Scale & layout section. Next to Display resolution, select your preferred dimensions from the drop-down menu and click Keep changes to confirm.
Browser Requirements for Joining a Session Using a Web Browser
- Chrome
- Microsoft Edge
-
Safari (beta)It is not recommended to use Safari at this time.
We recommend using the latest browser versions possible.
Network Requirements
If you are using Playback on a corporate network, VPN, or behind a firewall, certain functionality may be affected by network restrictions. This can impact account activation, password resets, and stream publishing or playback.
If you experience issues, try using a personal network or review our Network Requirements Guide.
For information about bitrate requirements, please see Recommended Bitrates for Remoto Streaming.
Virtual Audio Device Compatibility
Below is a list of Virtual Audio Drivers and their compatibility status. Please note, if it is not listed here, that doesn't mean it will not work, it means it has not been tested.
| Device Name | Channel Layout | Supported? |
|---|---|---|
| Apple Airpods | 1 (Dual Mono) | No* |
| Blackhole Audio | 2 | Yes |
| Blackhole Audio | 16 | Yes |
| Blackhole Audio | 64 | Yes |
| Blackmagic SDK | 2 | Yes |
| Blackmagic SDK | 8 | No |
| Blackmagic SDK | 16 | No |
| Dante Virtual Soundcard (DVS) | 1 | Not Tested |
| Dante Virtual Soundcard (DVS) | 8 | Not Tested |
| Dante Virtual Soundcard (DVS) | 16 | Not Tested |
| Dante Virtual Soundcard (DVS) | 32 | Not Tested |
| Dante Virtual Soundcard (DVS) | 64 | Not Tested |
| Dante Virtual Soundcard (DVS) | 128 | Not Tested |
| Macbook Pro Speakers | 2 | Yes |
| Pro Tools Audio Bridge | 2 | Yes |
| Pro Tools Audio Bridge | 6 | Yes |
| Pro Tools Audio Bridge | 16 | Yes |
| Pro Tools Audio Bridge | 32 | No |
| VB Cable | 2 | Yes |
| VB Cable | 8 | Not Tested |
*Airpods and other bluetooth headphones can be used, but may not be reliable, and will induce latency.