Using Playback with Corporate Networks
Discover how to effectively utilize Playback within corporate networks.
Written by Sara Griffith
Updated at February 19th, 2025
Table of Contents
Using Playback Desktop from a corporate network or behind multiple routers and firewalls may require the network administrator to configure the network according to the below mentioned recommendations, and to perform the Remoto Network Test to validate that no potential issues exist.
Avoid using Playback when connected to an Active VPN!
For the best performance, avoid using Playback while connected to an active VPN, as it can interfere with your public IP address and disrupt communication with our backend services. This may result in connectivity issues or reduced functionality.
Detailed Firewall Whitelist Configuration
To access the Remoto Services Platform, ensure that the necessary domains and ports are whitelisted in your firewall settings to allow for smooth network traffic.
You should allow HTTP and WebSocket traffic over port 443/TCP to the following domains: session.voxeet.com, *.comms.sdk.dolby.io, and telemetry.voxeet.com. Please note that traffic to telemetry.voxeet.com is for network monitoring and support and is not critical.
By following these guidelines, you can ensure that Remoto Playback SRT to WebRTC functions as intended.
Bandwidth
Please refer to our bandwidth table to determine the recommended internet speed for each use case:
Recommended Bitrates for Remoto Streaming.