Managing Users in the Workspace Admin Portal
Discover how to efficiently manage user roles, permissions, and settings in the Workspace Admin Portal for better collaboration.
Table of Contents
This article explains how you can manage users, roles, and seats in the Workspace Admin Portal.
Note: The Workspace Admin Portal sign-in page is always available at https://admin.remotopro.io/
Accessing the Users View
When you sign into the Admin Portal, the Users view opens by default. This view displays:
- All workspace users (Admins, Organizers, Guests)
- Seat usage summary
- User status and role information

Inviting Admins and Organizers
- Select Add User(s)
- Enter user emails manually, paste a list, or upload a CSV
- Assign a role (Admin or Organizer)
- Confirm to send invitations
Invited users appear with Status = Pending until accepted.
Understanding User Status
- Pending – Invitation sent but not accepted
- Accepted – User has joined the workspace
- Declined – Organizer declined the invitation
Assigning and Revoking Roles
Selecting a user opens the details sidebar, where you can:
- Assign or revoke Admin access
- Assign or revoke Organizer access
- View role assignments per solution

Removing Users
Removing a user immediately revokes their access.
You can:
- Remove users in bulk from the Users table
- Remove a single user from the details sidebar
If the user was an Organizer, their seat is freed immediately.
Best Practices
- Assign Admin roles sparingly
- Monitor seat availability before inviting Organizers
- Use tags to organize users by department, vendor status, or project