Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Submit a Support Request
  • Home
  • Documentation
  • Quickstart Guides

Managing Users in the Workspace Admin Portal

Discover how to efficiently manage user roles, permissions, and settings in the Workspace Admin Portal for better collaboration.

Written by Sara Griffith

Updated at January 28th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Documentation
    User Guide Quickstart Guides Release Notes
  • Troubleshooting
  • Compatibility
  • Read Me
  • How To
  • FAQ
+ More

Table of Contents

Accessing the Users View Inviting Admins and Organizers Understanding User Status Assigning and Revoking Roles Removing Users Best Practices

This article explains how you can manage users, roles, and seats in the Workspace Admin Portal.

Note: The Workspace Admin Portal sign-in page is always available at https://admin.remotopro.io/

 

Accessing the Users View

When you sign into the Admin Portal, the Users view opens by default. This view displays:

  • All workspace users (Admins, Organizers, Guests)
  • Seat usage summary
  • User status and role information

Inviting Admins and Organizers

  • Select Add User(s)
  • Enter user emails manually, paste a list, or upload a CSV
  • Assign a role (Admin or Organizer)
  • Confirm to send invitations

Invited users appear with Status = Pending until accepted.


Understanding User Status

  • Pending – Invitation sent but not accepted
  • Accepted – User has joined the workspace
  • Declined – Organizer declined the invitation

Assigning and Revoking Roles

Selecting a user opens the details sidebar, where you can:

  • Assign or revoke Admin access
  • Assign or revoke Organizer access
  • View role assignments per solution

Removing Users

Removing a user immediately revokes their access.

You can:

  • Remove users in bulk from the Users table
  • Remove a single user from the details sidebar

If the user was an Organizer, their seat is freed immediately.


Best Practices

  • Assign Admin roles sparingly
  • Monitor seat availability before inviting Organizers
  • Use tags to organize users by department, vendor status, or project
user administration workspace management

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Create a Remoto Account
  • How to Re-Set Your Remoto Password
© 2024 Remote Studio Inc.
Resources | Careers | Legal | LinkedIn
Expand