You’ve received an email invitation to a Playback Session. Now what!?  

For information on how to join a session only, please visit this article. 

Receive Invitation

The first step to joining a Playback session is to receive an email invitation. If you are a Remoto account holder, you do not need to join from the email invitation, and instead you can join directly from Playback Desktop.

The email invitation includes the session name, scheduling details, and a Join Session button. If you do not have a Remoto account, it may also include temporary sign in credentials. 

Accept the Invitation 

When the “Join Session” button is clicked in the email invitation, a new browser window opens. 

If the session Organizer enabled passwordless access to the session, you'll be asked to enter your first and last name:

If the session Organizer has disabled passwordless access to the session, you'll be asked to log in to continue, or to create an account if you do not already have one.

Joining a Session

Joining a Session using Playback Desktop

Once Playback Desktop is installed, you'll be asked to open the application to continue. 

If the session Organizer has enabled passwordless access to the session, you'll be presented with a “Redirection to Session” reminder that “No password is required for this session.”: 

Once the redirection is complete, you'll be presented with Call and Stream preferences for the session they are joining. Note that users who join via the passwordless login will not be able to toggle to the Dashboard or any other part of the app. After the session ends, you'll be prompted to log into the application to access those areas of the application. 

If you were asked to login to join the session earlier in the process, you'll be presented with the dashboard view, and can click the “Join” button to set up Call and Stream preferences for the desired session. 

Joining a session using Playback Web

If “Join from web” is clicked in the email invitation, you'll  be directed to set up  Call and Stream preferences for the call on the web; you may be asked to grant camera and microphone access permissions to the browser.  

Once audio and camera settings for the session have been configured, click “Ask to Join” at the bottom right of the window. 

If the session has been started by the Organizer, they will receive a join request that they can “Admit” or “Decline”. 

A dialog window is displayed until the Organizer approves the join request.

Once the join request is approved, you are admitted to the session and into the Studio view. 

Join From Playback Desktop Without Using the Email Invitation

Alternatively, if you are a Remoto account holder, you do not need to join the session from the email invitation, and can join the session directly from Playback Desktop. 

Upon logging into the application, the session(s) you’ve been invited to are displayed in the Dashboard. 

An illuminated “Join Session” button indicates that the Organizer has started the session; click “Join” to enter the session.

Configure Call and Stream Preferences

No matter which method you are using to join a session (Desktop or Web), you will be directed to set up “Call and Stream Preferences” for the session, where you can choose and test your camera, microphone input, and speaker output. Stream audio will default to the call audio output destination, but you are using Playback desktop, you can split the stream audio to an alternate location if you want by utilizing alternate speakers. For example, you may want to listen to the call audio through your earbuds, but listen to the stream audio on your connected speakers.  The call and stream audio on the Web will always be routed together to the same listening destination.

When you are ready, click “Ask to Join”

Enter the Session!

Once the Session has been started by the Organizer, they receive a “Join Request” from Guests  prompting them to “Admit” or “Decline.” 

While you wait, this dialog will appear to let you know that you must wait for the Organizer to approve your join request:

Playback Desktop

If you are joining a session using the Desktop application, once your join request has been approved you will be admitted to the session and viewing the Session through Studio View. This is the content streaming window, but you can also:  

Change your local audio volume for the stream audio or the call audio. 

There are a few different places you can do this. At the bottom of the viewing screen there are simple on/off controls for the stream or call audio:

Or, by clicking on audio controls to access volume levels and more in depth controls: 
 

Adjust the A/V Sync:

When hovering over the entry field for Delay Video a tooltip is displayed: “Adjust if video is ahead of the audio.”
When hovering over the entry field for Delay Audio a tooltip is displayed: “Adjust if audio is ahead of the video.”
If audio is delayed, this feature provides a positive offset; if video is delayed, it provides a negative offset. 
 

Create a timecoded marker and access a list of markers

There are two places that timecoded markers can be entered:

Below the content viewing screen:

Or by clicking on the timecoded markers button to open the markers tab: 

Click on the “Notebook” button next to the fullscreen button to access a list of markers and to be able to access export options.

Collaborate with session attendees through text and video chat.

Mute and unmute your microphone or turn your video feed on and off, as well as change the devices

View the stream in full screen mode.

Leave the session at any time… 

….by clicking on the “Leave Session” button at the bottom right of the screen. 

What are Timecoded Markers? 

This is a Desktop-only feature that allows anyone participating in the stream to create a timecoded marker. These are separate from the general chat function and are entered in the markers window located below the stream viewer. Timecoded markers can be exported and imported into a host DAW, aligned with the time of the original source material. For more information about timecoded markers, please see our “Working With Timecoded Markers” article.   

Using Playback Web

Once session Organizer has admitted you, you are in the session. You can communicate with other participants through audio and video chat only.   

The bottom of the screen features video and audio controls and settings, as well as the “Leave Session” button. 

Additional buttons at the bottom right of the player provide additional functionality:

From left to right these are:

• VU meter - Reveals a horizontal VU meter below the video player window
• Media Statistics - Opens and displays an overlay window of media and stream statistics
• Audio Offset - Reveals an option to delay audio (if video is ahead of the audio)
• Reload - Reloads/Re-buffers the stream in case of network or bandwidth issues
• Full Screen - Enters fullscreen mode
• Video Chat - Reveals video chat participants in the left of the screen

Timecoded markers are not available with Remoto Web. 

If you’ve left the session, you can rejoin at any point while it is still active by clicking the “Join from Web” button in the invitation email.