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Understanding Usage & Billing in the Workspace Admin Portal

Explore key insights into how to effectively analyze and optimize usage patterns for improved efficiency and user experience.

Written by Sara Griffith

Updated at January 28th, 2026

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Table of Contents

What You Can Learn From the Dashboard Opening the Usage & Billing Dashboard Top Summary Metrics Session-Level Table Scheduled vs Actual Usage Estimated vs Final Cost Dashboard Controls Tips for Internal Reporting Related Articles

The Usage & Billing Dashboard in the Remoto Workspace Admin Portal helps you understand how company resources are being used across sessions. This view is designed for administrators who need visibility for cost awareness, internal reporting, and capacity planning.


What You Can Learn From the Dashboard

From the Usage & Billing Dashboard, you can review:

  • How many sessions were scheduled versus how many sessions were actually used during a selected month
  • Total time scheduled versus total time consumed
  • Estimated cost versus final cost
  • Which Organizers are generating usage
  • How session technical settings correlate with usage, including:
    • Resolution
    • Frame rate (FPS)
    • Chroma
    • Audio configuration

Opening the Usage & Billing Dashboard

  1. Sign into the Workspace Admin Portal
  2. Select Usage in the left navigation

The Usage & Billing Dashboard opens with the current month selected by default.


Top Summary Metrics

At the top of the dashboard, month-scoped totals provide a high-level snapshot of workspace activity. These metrics include:

  • Company Name
  • Month selector
    • Use the arrow controls to move between months
    • When viewing a month other than the current month, a Today button appears to return to the current month
  • Total Scheduled Sessions
  • Total Scheduled Usage (hours and minutes)
  • Total Actual Usage
  • Total Scheduled Cost
  • Total Actual Cost

These totals are intended to help you quickly assess usage trends and identify months that may require deeper review.


Session-Level Table

Below the summary metrics, the session-level table displays one row per session with detailed usage information.

Table Columns

The session-level table includes:

  • Session ID
  • Session Name
  • Organizer
  • Guests (count)
  • Resolution
  • Frame Rate (FPS)
  • Chroma
  • Audio configuration (for example, 2-channel or 16-channel)
  • Estimated Duration
  • Estimated Cost
  • State (Draft, Ready)
  • Final Duration
  • Final Cost

This table is useful when validating specific sessions, comparing scheduled versus actual usage, or understanding what technical settings were used.


Scheduled vs Actual Usage

The dashboard distinguishes between scheduled values and actual values:

  • Scheduled values reflect what was planned or configured at the time the session was scheduled
  • Actual values reflect what occurred during the session (including the final duration and final cost)

Differences between scheduled and actual values are normal and can occur if:

  • A session ended earlier or later than expected
  • A session was scheduled but not run as planned
  • Technical settings were changed between scheduling and execution

Estimated vs Final Cost

Cost values are shown in two forms:

  • Estimated cost is based on the session’s scheduled settings and estimated duration
  • Final cost reflects the session’s final usage and actual duration

Comparing estimated and final costs helps identify where planning assumptions differed from real usage.


Dashboard Controls

The following controls are available within the Usage & Billing Dashboard:

  • Refresh – Manually refresh session data
  • Users per page – Select the number of sessions displayed per page (15–100)
  • Pagination controls – Navigate between pages of results

Tips for Internal Reporting

  • Use the month selector to gather consistent monthly snapshots for reporting
  • Review Total Scheduled Cost versus Total Actual Cost to understand forecasting accuracy
  • Use the session-level table to identify which teams or Organizers are driving usage
  • Use the technical columns (resolution, FPS, chroma, audio configuration) when investigating higher-than-expected consumption

Related Articles

What Is the Remoto Workspace Admin Portal?

How to Accept a Remoto Company Workspace Invitation (Admin & Organizer)

How to Join a Remoto Company Workspace as a Guest

Managing Users in the Workspace Admin Portal

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